Reference:
Customer Service
Sector:
General Office, PA & Secretarial
Salary:
£26,000 to £30,000 Per Annum
Benefits:
Company Pension - Free staff frames and eye care - Flexi Time
Town/City:
London
Contract Type:
Full Time
- 5 days per week - office based.
- Company Pension.
- Free staff frames and eye care.
- Flexi Time.
Are you a German Speaking Customer Service and Operations Assistant who would like to join our global team in our Head Office in West London?
About us
With an unparalleled approach to client service, personalisation and eye health, we are unrivalled in the luxury eye wear market.We provide luxury, bespoke eye wear market, from our London factory and HQ.We built an impressive customer base of stylish celebrities, sports personalities, and discerning individuals, alongside extensive film and television work.
Key duties include:
Assist customers via phone or email for UK and Europe; resolving queries and providing product advice as neededPlace ordersProcess repairsHandle returnsLiaise with suppliersLiaise and support our sales representativesProvide support for the operations managerTo conduct special operational projects as requested by your managerAny other operational and customer service-related duties
Required skills and experience
Experience handling customers, ideally in a similar high-end retail/wholesale environmentProactive, confident, and dynamic personalityExcellent communication skills and a team playerIT literateBilingual in German and English (written and spoken) a big plusTechnical or mechanical background and understanding is also a plus
If this German Speaking Customer Service and Operations Assistant role sounds loke the position for you Apply today! Send your CV below!
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